Mastering the art of team leadership
Understanding Those You Lead
Leading with Impact
Leading a Motivated and High Performing Team
Developing Your Team
Influencing Your Team to Drive Results
The Power of Feedback
Managing Team Conflict
-
Introduction (1:17)
-
What is Conflict? (6:34)
-
Common Causes and Sources of Conflict in a Team (8:33)
-
Emotional Intelligence and Self-Awareness (4:32)
-
Self Management and Developing Social Skills (5:48)
-
Resolving Team Conflict (4:51)
-
Developing your Mediator Skills (3:00)
-
Prevention is Better than Cure (4:05)
Creating and Protecting Team Culture
Conclusion
